Voosh API Documentation (1.0.0)

The Partner Authentication APIs enable Voosh and its partners to securely fetch and manage shared client data. These APIs facilitate seamless integration by providing access to common clients across platforms.

The Restaurant Details API enables partners to retrieve all restaurant listings associated with Voosh, including delivery platform mappings (DoorDash, Uber Eats, Grubhub) and store-level availability, grouped by client. There is also support to retrieve specific client restaurant details.

This API provides:

• All Restaurant Listings – Fetches restaurant details for all clients, including listing IDs, restaurant names, and platform-specific store names.

• Platform Availability Flags – Indicates if each restaurant is listed on DoorDash, Uber Eats, or Grubhub.

• Client-Based Grouping – Organizes listings under each clientId and clientName for easier management.

The Reviews API enables partners to access, manage, and respond to customer reviews for common clients across multiple platforms. This API provides:

• Reviews Data – Retrieve detailed reviews submitted by customers across integrated platforms, including ratings, comments, and timestamps.

• Manual Reply to Reviews – Submit replies manually to individual customer reviews directly through the API.

This API helps partners streamline customer engagement, maintain brand reputation, and ensure timely responses to feedback across platforms.

The Orders API enables seamless aggregation of order data from multiple third-party platforms for clients common to Voosh and its partners. This API provides:

• Order Details: Retrieves comprehensive order information from integrated platforms, including order status, timestamps, and itemized breakdowns.

• Financial Insights: Fetches order-level financial data, offering visibility into revenue, taxes, fees, and other cost components.

By consolidating order data across platforms, this API empowers partners to efficiently analyze performance, optimize operations, and ensure accurate financial tracking.

The Dispute Manager API enables partners to track and manage disputed orders for common clients across multiple platforms. This API provides:

• Disputed Order Data: Retrieves details of disputed orders, including their current status (approved, denied, or expired) and the total number of orders eligible for dispute.

• Dispute Resolution Methods:

  1. AI Auto Disputes – Automate the dispute process by enabling AI-powered dispute submission for all locations.

  2. Manual Disputes – Manually select and submit disputes for specific orders as needed.

This API streamlines dispute management, ensuring accurate tracking and efficient resolution of charge discrepancies.

The Financial Reconciliation API provides a comprehensive view of financial transactions across multiple locations, enabling accurate tracking and reconciliation of payments, deductions, and discrepancies. This API includes:

1. Deductions Breakdown – Retrieve a detailed breakdown of deductions, including commissions, error charges, adjustments, and other fee components.

2. Estimated vs. Actual Payout – Access store-wise comparisons between estimated and actual payouts to identify discrepancies.

3. Tax Bifurcation – Retrieve store-level tax details, differentiating between taxes remitted to the merchant and those remitted to the state.

4. POS vs. Third-Party Reconciliation – Compare POS data with third-party platform records to identify order mismatches, status differences, and unclaimed revenue at the store level.

5. Deposit Data – Get store-wise deposit details to track payment settlements and ensure financial accuracy.

This API helps partners maintain financial transparency and optimize reconciliation processes across platforms.